Looking for our app?! To install, visit our home page on your mobile phone and choose install app! Click here for more information.
Class Attendee + Friends & Family
Can I book for my friends and family?
To buy passes for, and book on behalf of, your friends and family members follow these steps.
Step 1. Sign in to your client account and go to the My Account > Relationships page.
Step 2. Select 'Add New Relationship' and fill in the form then save. Note that you will be the designated payee for any relationships you create.
Step 3. Now when you buy a new pack or pass, you will be able to choose who the attendee is (who the pass will be for).
Step 4. The pack will be added to your basket and after payment has been confirmed, you will be able to schedule the credits on behalf of the attendee.
Can I use my own credits to book for friends or family?
Can I choose who pays?
When you add a relationship you become the designated payee for the relationship.
If you no longer wish to be the payee for the relationship then you can remove them from your account by going to My Account > Relationships > Options > Remove.
Studio Owner + Friends & Family
Can clients book on behalf of family members or friends?
This amazing feature allows your clients to add up to 5 friends or family members who they then buy passes and make bookings for. It's the easiest way to increase your client base and revenue.
Plus you can even choose if clients should be able to use their own credits to book their relationships, or if they should have to buy them a new pass first.
Having trouble finding what you're looking for? View all FAQs