Client Student - Friends Family - Frequently Asked Questions | Bookamat

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Class Attendee + Friends & Family

Q:

Can I book for my friends and family?

A:

Absolutely!


To buy passes for, and book on behalf of, your friends and family members follow these steps.

 

Step 1. Sign in to your client account and go to the My Account > Relationships page.

Step 2. Select 'Add New Relationship' and fill in the form then save.  Note that you will be the designated payee for any relationships you create. 

Step 3. Now when you buy a new pack or pass, you will be able to choose who the attendee is (who the pass will be for).  

Step 4. The pack will be added to your basket and after payment has been confirmed, you will be able to schedule the credits on behalf of the attendee.

Q:

Can I use my own credits to book for friends or family?

A:

Some businesses require you to buy a new pack or pass for the friend or family member you want to book for. Other businesses allow you to use your own credits to book on behalf of your relationships. Please contact the business where you attend classes for clarification. 

Q:

Can I choose who pays?

A:

When you add a relationship you become the designated payee for the relationship.


If you no longer wish to be the payee for the relationship then you can remove them from your account by going to My Account > Relationships > Options > Remove.

Studio Owner + Friends & Family

Q:

Can clients book on behalf of family members or friends?

A:

Absolutely!


This amazing feature allows your clients to add up to 5 friends or family members who they then buy passes and make bookings for. It's the easiest way to increase your client base and revenue.


Plus you can even choose if clients should be able to use their own credits to book their relationships, or if they should have to buy them a new pass first.

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