Use the form below to find answers to the most common questions about Bookamat. For anything else you can contact us by visiting contact-us.
Client / Student + Friends & Family
Can I book for my friends and family?
Yes! You can buy passes for, and book on behalf of, your friends and family members.
Step 1. Sign in to your client account and go to the My Account > Relationships page.
Step 2. Select 'Add New Relationship' and fill in the form then save. Note that you will be the designated payee for any relationships you create.
Step 3. Now when you buy a new pack or pass, you will be able to choose who the attendee is (who the pass will be for).
Step 4. The pack will be added to your basket and after payment has been confirmed, you will be able to schedule the credits on behalf of the attendee.
Can I use my own credits to book for friends or family?
Can I choose who pays?
When you add a relationship you become the designated payee for the relationship.
If you no longer wish to be the payee for the relationship then you can remove them from your account by going to My Account > Relationships > Options > Remove.
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