Frequently Asked Questions | Bookamat

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

Navigation

Sign In

Business
Client

Use the form below to find answers to the most common questions about Bookamat. For anything else you can contact us by visiting contact-us.

I am a and I need help with

Business / Instructor + Memberships

Q:

How do I create a studio or gym membership?

A:

Step 1. Ensure you have already created your Services (group classes etc) for which the membership can be linked to and will be valid for.


Step 2. Go to the Service Manager and select 'Create New Service'.

Create membership step 1



Step 3. Complete the form using 'Membership' for the Category and the Activity types then save it.

Create membership step 2



Step 4. The next step is to create a pricing for your membership. To do this, select 'Create New Pricing' from the Service Manager page. Fill in the pricing form ensuring your new membership is selected in the 'Service' drop down and 'Pack or Unlimited' is selected for the pricing type and save. 


Create membership step 3




Step 5. Now it's time to link your membership to the services it should be valid for. For example you might create a membership for group classes only. To set that up, select the 'Options' button on your membership and choose 'Paired Services'. 


Create membership step 4


Using the paired services form, select the services you want clients to be able to book using their membership and then save it. 

Create membership step 4



And that's it! Your membership is now ready to assign to clients. You can assign clients their membership from the Schedule page by selecting 'Assign New Pack' and filling in the form as follows.



Create membership step 5



Select the date you want the membership pass to be valid from then save the form! You've just created and assigned a new membership pass to a client.

Create membership step 6



Having trouble finding what you're looking for? View all FAQs

Install Bookamat App?

Tap then 'Add to Home Screen'