Latest System Updates | Bookamat

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Bookamat Software Updates

Latest System Updates

Bringing you the latest features, fixes and improvements!

31 May 2021

  • COMING SOON

  • New business option to restrict certain passes to be bought by new clients only

07 May 2021

  • STAFF BIOS (NEW!)

  • Upload staff bios for displaying on your live schedule page
  • Helps new customers browsing your classes to choose
  • Staff bios include a profile photo and short description
  • STAFF COMMISSION REPORT (UPDATED)

  • Staff commission report now includes earning % per booking
  • Set each staff member a % per booking for each service type
  • Quickly generate any staff earnings per % booking or per activity taught

27 April 2021

  • CUSTOM PUBLIC NOTICE (NEW!)

  • Add a customisable public notice
  • Set when the notice should be displayed from and to
  • Notice is displayed in the client app and on your live schedule
  • Perfect for telling clients about new class times or closure dates etc
  • SOCIAL LINKS & REVIEWS (NEW!)

  • New business Social page under My Account
  • Add your social media links (Facebook, Instagram, Twitter, YouTube)
  • Add your preferred client review URL (e.g. Google reviews)
  • Helps generate more social follows and client reviews for your business

23 April 2021

  • DIGITAL WAIVERS (NEW!)

  • Upload a custom waiver & indemnity agreement
  • Includes version control so you know which version each client has signed
  • Clients are alerted to sign via their app / account
  • Send to clients for signing via email (e.g. those who haven't registered)
  • Client and business can view their waiver history
  • Run the client report to see which waiver each client signed

02 April 2021

  • CONTACTLESS CLIENT CHECK-IN

  • Contactless client check-in page now auto-updates on new check-in
  • Minor check-in page layout improvements 

25 March 2021

  • GENERAL IMRPOVEMENTS

  • Updated recurring pass reminders to send 2 days before the next payment is due
  • Business and clients can enable or disable recurring pass notifications
  • Businesses can now find a client registration QR code on the Settings > Links page
  • Added Yoco (Online) as a new payment method for South African businesses
  • Fixed a UI issue causing iPhone devices to show NaN on client basket
  • CONTACTLESS CLIENT CHECK-IN (NEW!)

  • Contactless client check-in 
  • Clients can scan a QR code to buy a pass or book using credit on the spot
  • QR code is integrated with our awesome client self check-in page

18 March 2021

  • GENERAL IMPROVEMENTS

  • Client accounts now also show who they are dependents of (relationships)
  • Edit past activities, e.g. change instructor or class sizes and more
  • Assign retrospective passes and schedule retrospective credits

16 March 2021

  • GENERAL IMPROVEMENTS

  • Price changes no longer affect unpaid bookings in the current month
  • Switched merchant accounts in South Africa to improve transaction success rate
  • Various UI improvements and minor fixes
  • Kakao and Naver Pay payment options added for South Korea
  • WEBSITE INTEGRATION IMPROVEMENTS

  • Improved website integration layout for mobile devices
  • Improved website integration layout for desktop devices
  • Now shows spaces if only 5 or less available
  • Now shows service/class descriptions

04 March 2021

  • GENERAL IMPROVEMENTS

  • Recurring credit packs can renew on expiration or if no credits remain
  • Renew on expiry means you can now offer packs for 2/3/4... classes per week/month
  • Renew if no credits remain mean the client gets a new pack before expiry
  • Schedule now shows the number attended (not just booked)
  • UI improvements for mobile

25 February 2021

  • iCAL INTEGRATION FOR CLIENTS

  • Clients can download their upcoming bookings in iCal format
  • iCal can be imported for Apple iCal, Outlook and other calendars
  • INSTRUCTOR CAN EMAIL PARTICIPANTS

  • Your instructors can now email their class participants

24 February 2021

  • CLIENT BASKET IMPROVEMENTS

  • Improvements to client account basket on mobile and desktop 
  • Improved layout simplifies the payment process
  • Subtle design changes to make the payment process faster 

20 February 2021

  • NOTIFICATIONS

  • Updates to notifications templates
  • Updates to notification content
  • Clients can now register at your studio from notifications

18 February 2021

  • GENERAL IMPROVEMENTS

  • Virtual locations no longer require a physical address
  • Physical location address now displayed on new booking pages
  • GCash wallet & BPI QR payment methods added for Philippines
  • Google Pay, Apple Pay and Amazon Pay payment methods added

16 February 2021

  • REVERT PAYMENTS (NEW!)

  • Business can undo/revert saved client payments
  • Reverting a payment also clears the bookings for that payment
  • Useful for if a payment was saved in error
  • IMPROVED PERFORMANCE

  • Upgraded Bookamat server to ensure a fast website experience
  • Business user guide updated (v5.55)

10 February 2021

  • GENERAL IMPROVEMENTS

  • PayID payment support for Australian businesses
  • Minor usability improvements to client basket payment options
  • Sleeker client invoice layout to better promote your business branding

21 January 2021

  • GENERAL IMPROVEMENTS

  • Copy pricing links for sharing from Service Manager
  • Awesome new client check-in layout and design
  • Business account user-interface improvements
  • Client account user-interface improvements
  • New system status page for Bookamat partner sites

12 January 2021

  • UPDATED CLIENT USER GUIDE

  • Updated our client user guide (v2.18)
  • Shows clients how to register, book, pay and manage bookings
  • REPORT QUICK LINKS ADDED

  • Access the client report from the clients page
  • Access the sales report from the client account payments page
  • Access the attendance report from the client account booking history page
  • GENERAL IMPROVEMENTS

  • Fixed a bug that caused unlimited credit bookings to be returned to clients unnecessarily when their class was cancelled

10 January 2021

  • VIEW CLASSES IN YOUR TIME ZONE (NEW!)

  • Class times are presented in each clients local time zone
  • Clients can modify their time zone (e.g. if travelling abroad)
  • Simplifies the booking process for people joining Zoom classes in other regions
  • ACCOUNT SET UP WIZARD (NEW!)

  • Added friendly getting started cards to guide business owners through set up
  • Get set up in minutes without without needing to refer to help documentation

18 December 2020

  • GENERAL IMPROVEMENTS

  • Fixed a bug that was causing a 404 error when booking from embed schedule using Safari browsers
  • Fixed an issue which prevented images from displaying on Safari browsers
  • Fixed an issue that was causing some Peach Payments to fail

10 December 2020

  • BULK PAUSE & RESUME PASSES (NEW!)

  • Bulk pause and resume all client passes, credits and memberships
  • On resume, new expiry dates will be applied based on how long the pass was paused for
  • Pause and resume all credits for specific clients or credits
  • Perfect for end of year studio closure or unexpected lockdown
  • Saves time and keeps your customers happy

04 December 2020

  • MAILCHIMP INTEGRATION (NEW!)

  • Boost your email marketing with Bookamat & MailchimpĀ 
  • Mailchimp integration for all Bookamat business accounts
  • Mailchimp is free for up to 2000 contacts & 10k sends p/m
  • Auto synchronizes your client list with Mailchimp
  • Send branded newsletters, drip campaigns & more

10 November 2020

  • GENERAL IMPROVEMENTS

  • Updated home page
  • Updated client history to refresh daily instead of weekly
  • Fixed a bug so that when removing an activity series it also removes past bookings
  • Fixed a bug which caused some online payments to fail (South Africa & Namibia) 
  • Text updates to various site notifications

04 November 2020

  • DIRECT DEBIT (NEW!) & IMPROVEMENTS

  • You can now add a Direct Debit Agreement link for client payments
  • One click to view attendees from calendar view
  • Changed the date format on calendar view
  • Teacher surnames are now hidden on the integrated schedule

27 October 2020

  • GENERAL IMPROVEMENTS

  • Upcoming class reminders can be set to send 24 hours or 1 hour before class
  • Improvements to client import including functionality
  • Added account name info to invoices etc
  • Added client contact details to upcoming birthday notifications

07 October 2020

  • BROADCAST IMPROVEMENT

  • There is now a dedicated password field for online (broadcast) classes
  • Clients can see the meeting password by signing into their account
  • Clients will also receive the password an hour before the class start time

05 October 2020

  • GENERAL IMPROVEMENTS

  • Updated payroll report to show unpaid booking revenue
  • Client accounts can now create their own linked business accounts

30 September 2020

  • STAFF COMMISSION REPORT (NEW!)

  • New staff commission report
  • Set staff commission rates per activity
  • Instantly generate staff earnings

29 September 2020

  • GENERAL IMPROVEMENTS

  • Set payment methods to be hidden from public
  • Download billing/sales report in Excel format for accounting

18 September 2020

  • TRANSACTION REPORT (NEW!)

  • New transaction report to track earnings per payment channel

15 September 2020

  • FRIENDS & FAMILY MEMBERS

  • New business setting to allow clients to use own credits to book on behalf of friends & family members
  • If enabled, clients can use their own credits to book for their relationships
  • If enabled business can use clients own credits to book for their relationships

10 September 2020

  • GENERAL IMPROVEMENTS

  • Improvements to client sign in and registration flows
  • Business account usability tweaks
  • Customise the book now button text (Settings > Links)

03 September 2020

  • FRIENDS & FAMILY (NEW!)

  • Clients can create bookings on behalf of friends and family
  • Primary account holder can pay for dependents
  • Business can manage relationships (view, create and book)
  • ZAPPER & SNAP SCAN (SOUTH AFRICA ONLY)

  • Take payments via SnapScan
  • Take payments via Zapper

20 August 2020

  • BUG FIXES

  • Fixed a bug which caused the clients date of birth to not display correctly
  • Fixed a bug which caused the clients gender setting to not display correctly

06 August 2020

  • CLIENT AVATARS (NEW!)

  • Upload and display client profile pictures
  • Added default client avatar icons for clients pages
  • Emergency contact details can now be added for clients
  • Added business logo to new booking page
  • Added online card payments for NAD currency

27 July 2020

24 July 2020

  • REFERRAL TRACKING (NEW!)

  • New clients can enter who referred them to your business on the registration form
  • Track who was referred by who in your clients report
  • Great if you want to reward clients who are top referrers

18 July 2020

  • GENERAL IMPROVEMENTS

  • Clients can now modify their own email addresses
  • Updated the active packs report

13 July 2020

  • GENERAL IMPROVEMENTS

  • Clients can now enter their date of birth on the registration form
  • You can now instant-send the broadcast link to participants on save & close
  • Your website URL is now linked to your business logo

08 July 2020

  • EMBED SCHEDULE IMPROVEMENTS

  • Made the sign in and create an account links more prominent
  • Fixed the button styling across all devices
  • You can now hide the free spaces column from view
  • Changed 'Book Class' button to 'Reserve'

07 July 2020

  • BROADCAST IMPROVEMENTS

  • Broadcast links have been added to the view activity series pages
  • Broadcast link now saves for all activities in a series
  • Broadcast link page will now automatically close on save & close
  • Control which participants (all, paid or none) should receive the broadcast link 1 hour before start
  • If broadcast link is modified less than 1 hour before start, participants will be notified

06 July 2020

  • ADD ACTIVITY IMPROVEMENTS

  • You can now add activities which recur once every 2 weeks
  • Great for those bi-weekly short courses, etc

30 June 2020

  • NOTIFICATION IMPROVEMENTS

  • Business accounts can now view each client's notification settings
  • Business accounts can now toggle each client's notification settings

25 June 2020

  • BILLING IMPROVEMENTS

  • Billing now highlights the payments selected for easier use
  • Billing now shows the total number of payments selected

23 June 2020

  • GENERAL IMPROVEMENTS

  • Added Assign Staff button to Staff page to quickly add new staff to services
  • Added a Joined On column to show when Clients & Staff joined your business
  • Fixed the Client Activity page to now display actions in your local time zone
  • Saving the attendance form now redirects back to the schedule

15 June 2020

  • IMPROVEMENTS TO SERVICE MANAGER

  • A host of exciting improvements to the service manager including:
  • 'Duplicate' any service and pricing! 
  • 'Edit Pricing' is now accessible from the service manager
  • You can now 'Select All' when adding / modifying services and staff
  • 'Sell Online' option has been added to the Create New Pricing page
  • Updated accordion styling for improved readability on long lists

11 June 2020

  • IMPROVEMENTS TO SCHEDULE NEW ACTIVITY

  • You can now add multiple recurring activities which repeat on certain days of the week
  • This saves a lot of time when scheduling the same activity type on multiple days
  • Various other usability improvements to streamline the schedule new activity page
  • RENAMED PAIRED SERVICES

  • Pair Services (service manager) has been renamed to Connect Services
  • Connect Services is a better description of the function it performs
  • ADDED QUICK SETUP GUIDE

  • You can now download the business quick setup guide from the links page

05 June 2020

  • FIND MY STUDIO (NEW!)

  • Added 'Find My Studio' link from our home page for clients
  • Clients can now find and join your studio more easily from our home page

03 June 2020

  • GENERAL MPROVEMENTS

  • Changed client upcoming activity reminder to send 1 hr before class (was 30 minutes)
  • Clients can now access broadcast links for past classes by viewing their attendance history
  • Recurring credit packs are now added to client baskets 2 days before their current pack is due to expire
  • If a recurring credit pack runs out of credits before it expires, a new pack will be added to client baskets 1 day after their last activity

29 May 2020

  • ADDED TIME ZONES

  • Display or hide your activity time zones during client booking process (Settings > Views) 
  • Helps clients who are in other time zones when booking online classes
  • Check your account country, currency and time zone settings (Settings > Locale)

20 May 2020

  • GENERAL IMPROVEMENTS

  • Client account upcoming activities only shows upcoming activities from today
  • Attendance pages now show participant's pricing plan name instead of pricing type 
  • Fixed a bug that caused a small number of recurring credit packs to be active from the wrong date

19 May 2020

  • ADDED PAYPAL ID

  • You can now add your PayPal ID for accepting client payments
  • PayPal ID will show on client invoices and on the client basket

14 May 2020

  • IMPROVEMENT TO ONLINE PAYMENTS

  • Online client payment flow has been streamlined in RSA & NAM
  • Clients can now apply coupon codes before adding a payment method
  • CHANGED DROP IN TO CASUAL

  • Our drop in pricing name is now called casual
  • This is consistent with international terminology

13 May 2020

  • IMPROVED WAITING LISTS

  • Social distancing means reduced in-person class space.
  • Clients can now join waiting lists using valid credits directly from their account

11 May 2020

  • IMPROVED BROADCAST CLASSES

  • Want to let participants know what to bring for their online class?
  • Now you can add a note to every broadcast to let them know
  • Can also be used to share streaming access passwords

29 April 2020

  • IMPROVED WAIVER COLLECTIONS

  • Send your pre-attendance documents to all clients
  • Send your pre-attendance documents to individual clients
  • Record when you receive a signed client waiver
  • Works with Waiver King, Google Drive and more!

23 April 2020

  • IMPROVED UPCOMING CLASS REMINDERS

  • Business can now enable or disable upcoming class reminders for clients

17 April 2020

  • INSTRUCTOR ACCOUNTS (NEW!)

  • Invite your staff to create their own instructor account to view classes and activities which they are teaching
  • Instructor accounts can also access the attendance form for their classes
  • Protects your primary account data
  • IMPROVED PAYROLL REPORT

  • You can now generate an income report for individual instructors
  • IMPROVED USER GUIDES

  • Updated guides with information about instructor accounts and booking online / live streamed classes

02 April 2020

  • IMPROVED BROADCAST CLASSES

  • One streaming link can be set for all classes in a series (recurring)
  • Send streaming link to all participants or only paid participants
  • IMPROVED WEB APP

  • Our web app now asks visitors every 14 days to install (was 30 days)

31 March 2020

  • IMPROVED BROADCAST CLASSES

  • Add up to 200 participants per class
  • Streaming link is now sent to participants on edit / modify
  • Streaming link can be sent even after the activity has ended
  • Streaming link is sent to clients on booking if class is free
  • IMPROVED ACTIVITY REPORT

  • Filter report by time to generate data for individual classes
  • Fixed a display issue when exporting to PDF

16 March 2020

  • BROADCAST CLASSES (NEW!)

  • Use any 3rd party streaming service including Zoom, Skype and Google to broadcast online classes via Bookamat
  • Students receive the streaming link on payment confirmation
  • STRIPE PAYMENTS INTEGRATION (NEW!)

  • Bookamat is now integrated with Stripe to allow businesses in 36 countries to accept online card payments
  • Payments processed by Stripe are paid into your account in as little as 3 business days
  • Bookamat deducts AUD30c per transaction for using Stripe. Please check Stripe Pricing for their fees in your country
  • EMAIL ALL PARTICIPANTS (NEW!)

  • You can now email all participants in any activity
  • Easily notify all class participants if you are running late etc

09 March 2020

  • TIERED PRICING FOR ATTENDING UP TO 5 CLASSES PER WEEK (NEW!)

  • Create recurring tiered pricing for clients attending 1 to 5 classes per week
  • Automatic calculation based on how many classes a student joins / leaves
  • Recurring billing per calendar month means a steady revenue
  • Pricing can stack across one or more class types
  • IMPROVED BUSINESS REGISTRATION

  • It is now easier for new businesses to register on Bookamat from anywhere in the world

21 February 2020

  • IMPROVED LIVE SCHEDULE

  • Added a Sold Out tag to classes which are fully booked on the live schedule page
  • IMPROVED SERVICE MANAGER

  • Business can now link staff to all pricing in a service
  • Saves time for businesses which have many pricing and services
  • IMPROVED NOTIFICATIONS

  • Upcoming class reminders are sent to clients by default
  • Clients can opt out from these reminders

18 February 2020

  • IMPROVED WEB APP

  • Business App now opens on the Schedule page for instant class view
  • Fixed a bug with the add participants page
  • GENERAL IMPROVEMENTS

  • Fixed a bug but that caused some client and staff names to appear in lower case
  • General speed improvements

29 January 2020

  • IMPROVED BUSINESS NOTIFICATIONS

  • Added a suite of notification settings for the account holder and members

24 January 2020

  • MINIMUM PAYMENT COMMITMENT (NEW!)

  • Set the minimum number of payments clients must commit to when buying a pass or membership
  • Works on all recurring plans (weekly reservation + packs + unlimited passes)
  • Track the number of payments a client has made / has remaining
  • IMPROVEMENTS TO HOMEPAGE

  • New content and layout added

14 January 2020

  • ACTIVITY REPORT (NEW!)

  • Performance analysis for activities and classes
  • Can be downloaded into Excel format
  • IMPROVED CLIENT REPORT

  • See the latest activity for each client to help with retention and reward campaigns
  • IMPROVED NOTIFICATIONS

  • You can show or hide your business address on all client payment confirmation emails
  • IMPROVED SOCIAL SHARING

  • Share any activity via email by copying the link to your clip board
  • IMPROVED BUSINESS DETAILS

  • Added a practice number to the account page which displays on invoices