Fully integrated billing, sales tracking and invoicing for easy collection and recording of payments.
Step 1. Assign a new pass
When your clients add a pass to their basket, or if you assign a pass on their behalf, it will create a new outstanding amount against their account.
Step 2. Go to the billing page
Head to the My Business > Billing page to review all clients with outstanding payments. Payments are organised by month to help you track whose payment is overdue and see who has an upcoming recurring payment.
Step 3. Record the payment
Go to the outstanding payment, select the payment type received (e.g. cash) and then save. Saving the payment will move it to the received tab and release the pass for the client to use.
If you want clients to access their passes before taking their payment you can also manually activate their passes. Plus for total convenience, clients who pay using our online payment processing will enjoy immediate access to their passes on payment confirmation.
Clarissa S, Coco Pilates
Absolutely! You can upload your logo and bank account details to your invoices so clients know exactly where to deposit EFT payments.
Simple! When clients make a new booking they will see an option to pay directly into your nominated bank account. They are also instructed to email you a proof of payment before their bookings will be released.
Easy! When you record an outstanding payment as received (e.g. by EFT) we'll send your client an email letting them know that they can access their credits!
Absolutely! When you need to remove an outstanding amount select the Options > Write off button. This will remove the amount and any associated credits.
Absolutely! If a client has two separate passes you can record a payment against one or the other.
Got a question about switching? Our dedicated customer-care team are ready to answer any queries you may have at [email protected]
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